Thank you for choosing our platform. This policy outlines how we handle the delivery of digital products and the booking of counselling services.

📅 Counselling Sessions

Once you complete your booking and payment, you will receive a confirmation email regarding your order status.
Within 24 hours, our team will contact you via your preferred communication method (email or phone) to confirm the date and time of your counselling session.
We strive to honor your selected time slot. In rare cases of unavailability, we will suggest the nearest available alternatives that work best for you.

📥 Digital Products

All digital resources (e.g., strategy guides, scholarship guides) are delivered via email immediately after successful payment and order confirmation.

You will receive a secure download link in your inbox. If you don't receive the email within 30 minutes, please check your spam folder or contact us.

🔄 Changes & Support

For any queries or assistance, feel free to contact us at [your support email].